Real Estate CRM Specialist

3 weeks ago


Gurgaon, Haryana, India CATALYZE CAPITAL MANAGEMENT PRIVATE LIMITED Full time

About Us

Catalyze Capital Management Private Limited is a pioneering real estate firm that brings innovative design and excellence to urban living. Our commitment to transparency and integrity drives us to build meaningful relationships with clients and partners.

The Role

We are seeking a skilled Real Estate CRM professional to join our dynamic team. As a CRM Expert for Property Management, you will play a pivotal role in maintaining and enhancing customer relationships, leveraging CRM software, and driving customer satisfaction.

Key Responsibilities

  1. Manage and update the CRM system, ensuring all client data is accurate and up-to-date.
  2. Develop and maintain strong relationships with clients, understanding their needs and preferences.
  3. Collaborate with the sales team to identify and engage potential leads and opportunities.
  4. Provide regular reports and insights on customer interactions, feedback, and satisfaction levels.
  5. Assist in the development and implementation of customer retention strategies.
  6. Coordinate with internal teams to ensure timely and successful delivery of real estate services to clients.
  7. Handle customer inquiries and resolve complaints or issues efficiently and professionally.

Requirements

  • Real estate industry knowledge (mandatory skill).
  • Proficiency in CRM software (mandatory skill).
  • Expertise in customer relationship management (mandatory skill).
  • Strong data management skills with the ability to organize and analyze data efficiently.
  • Excellent communication skills, both verbal and written, for effective interaction with clients and team members.
  • Sales skills to effectively pitch and promote real estate properties or services to potential clients.
  • Proficient in inventory management, ensuring accurate tracking and documentation of real estate assets.
  • Attention to detail and high organizational skills to manage multiple clients and projects simultaneously.

We Are an Equal Opportunities Employer



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