Service Management Expert

1 week ago


Chennai, Tamil Nadu, India Adidas Full time
Job Summary

We are seeking a highly skilled ServiceNow Solutions Lead to join our team at Adidas Global Business Services (GBS).

As a key member of our GBS Service Management team, you will be responsible for designing, developing, and implementing ServiceNow solutions that meet the business requirements of our stakeholders.

Responsibilities
  • Design, develop, and implement ServiceNow solutions based on business requirements.
  • Develop and manage the ServiceNow Knowledge Management repository.
  • Customize and configure ServiceNow modules, workflows, forms, and business rules.
  • Collaborate with stakeholders to gather requirements for ServiceNow applications.
  • Analyze requirements and prioritize the product backlog.
Requirements
  • 8+ years of overall experience, with 5+ years of relevant work experience within the field of IT and Product Ownership.
  • University degree in Business/Computer Science/Information Technology or equivalent.
  • Experience in leading, developing, and coaching teams.


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