
Chief Data Platform Manager
16 hours ago
We are looking for an experienced IT professional to lead our operational support and continuous improvement of enterprise data platforms.
This role will oversee a team of professionals, including system administrators, data operations specialists, platform engineers, and support analysts.
The successful candidate will play a key role in ensuring our data systems are stable, secure, and aligned with business needs across departments.
Key Responsibilities:- Lead a high-performing team of IT professionals, fostering a culture of accountability, collaboration, and continuous learning.
- Set strategic direction for maintenance operations, workload distribution, team capacity planning, and career development paths.
- Build and manage KPIs and SLAs to ensure performance, uptime, and responsiveness meet business expectations.
- Oversee the health, availability, and optimization of SAP BW systems and Azure-based data lake infrastructure.
- Ensure end-to-end monitoring, logging, alerting, and incident resolution across data platforms.
- Manage software patching, version upgrades, change management, and maintenance windows with minimal disruption to business operations.
- Coordinate and manage data pipeline integrity between SAP BW, Azure, and downstream reporting platforms.
- Ensure reliable and timely data delivery to Tableau and Power BI environments for analytics and reporting needs.
- Enforce data platform governance policies, access controls, and compliance with relevant regulatory and security standards.
- Maintain system documentation, disaster recovery procedures, and runbooks for all critical environments.
- Act as a key point of contact between IT and business units, ensuring alignment on data availability, priorities, and operational readiness.
- Collaborate with data engineering, analytics, and architecture teams on platform improvements, automation, and scaling initiatives.
- Bachelor's or master's degree in computer science, Information Technology, or related field.
- 8 to 10 years of experience in IT operations or data platform maintenance, with 5+ years in a leadership or management role.
- Proven experience managing large teams (30+ members) across multiple functions or geographies.
- Strong technical knowledge of SAP BW, including system administration and integration practices.
- Hands-on experience with Azure Data Lake, Databricks, and related Azure ecosystem components.
- Familiarity with Tableau, Power BI, and enterprise-scale reporting environments.
- Deep understanding of IT service management (ITSM), change control, and operational governance frameworks.
- Certifications in Azure (e.g., Azure Administrator, Data Engineer Associate), SAP, or ITIL.
- Experience working in Agile or DevOps-driven environments.
- Excellent communication, project management, and conflict resolution skills.
- Ability to operate in a fast-paced, enterprise-scale environment with complex data needs.
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