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Business Development Professional
2 weeks ago
Business Development Executive/Manager
We are seeking a highly motivated and experienced Business Development Executive/Manager to drive sales growth and expansion. As a key member of our business development team, you will be responsible for meeting with clients to understand their travel needs, budgets, and preferences.
Key Responsibilities:
- Determine client travel requirements through thorough consultations.
- Sell and coordinate transportation, accommodations, insurance, tours, and activities that meet client expectations.
- Provide expert advice on destinations, cultures, customs, weather, and activities to enhance client experience.
- Manage client payments, book travel arrangements, and process applicable fees in a timely manner.
- Address travel issues, conflicts, complaints, cancellations, and refunds promptly and professionally.
- Foster strong relationships with travel vendors to ensure seamless services.
- Stay updated on industry trends and destinations through regular research and attendance at conferences.
- Maintain accurate records of bookings, payments, transactions, phone calls, and meetings to ensure efficient operations.
Requirements:
- Excellent sales and interpersonal skills to build rapport with clients.
- Prior experience in the travel industry is preferred but not mandatory.
- B2B sales skills and ability to connect with new travel agents to expand customer base.
- Strong verbal and written communication skills to effectively negotiate and resolve client queries.
- Ability to analyze situations and provide effective solutions.
- Proficient in using computer reservation systems to manage client bookings.
- Highly organized with strong time management skills to prioritize tasks and meet deadlines.
- Working knowledge of domestic and international travel trends to provide informed recommendations.
- Fluency in languages other than English is an asset.
- Education: Bachelor's degree in tourism, travel, hospitality, business, or related field.
- Experience: Up to 8 years of experience as a travel agent or in a related role.
