Business Systems Optimization Leader

4 days ago


Shimoga, Karnataka, India beBeeApplications Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Senior Business Applications Administrator

About this role, we are seeking a skilled Senior Business Applications Administrator to join our team.

  • Ensure secure access, accurate data, and optimized workflows to drive operational excellence.
  • Translate business needs into technical solutions to boost adoption and efficiency.
  • Automate and integrate systems to minimize manual work and enhance accuracy.

Key Responsibilities:

  1. Own and optimize Planhat and Salesforce Service Cloud systems for Customer Success.
  2. Drive technical execution from system configuration to data integrity while aligning platforms to business goals and user needs.
Required Skills & Qualifications
  • 5-8 years of SaaS systems administration or customer success operations experience.
  • Expertise in Salesforce Service Cloud and/or Planhat.
  • Proven track record of engaging stakeholders, gathering requirements, and delivering scalable solutions.
  • Strong automation, workflow, and data management skills.
  • Excellent problem-solving abilities and independent work style.
Preferred Qualifications
  • Salesforce Admin or Service Cloud Consultant certification.
  • Experience integrating platforms with analytics/reporting tools.


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