
Director of Business Systems
1 day ago
About the Role
PTR Global is a premier staffing and workforce solutions provider, recognized for connecting top talent with innovative organizations nationwide. We are committed to operational excellence and driven by a technology-forward vision that enhances performance, accelerates growth, and scales outcomes.
We operate in a fast-paced, consultative, and performance-focused environment where forward-thinking professionals make a lasting impact.
Overview of Responsibilities
The Head of Product will own the post-implementation strategy, evolution, and optimization of PTR's Salesforce platform and related business systems. This leader will drive ROI across multiple business units — including Sales & Recruiting/Delivery, Operations, and Strategic Services — ensuring Salesforce and its integrations are continuously adapted to serve our strategic goals.
- Develop and execute a cross-functional product roadmap that aligns Salesforce capabilities with business objectives, incorporating feedback from leadership, end-users, and external advisors.
- Collaborate with executive and departmental leaders across several business units to define needs, identify inefficiencies, and uncover opportunities for automation and innovation.
- Work directly with technical teams and external developers to translate complex business requirements into scalable, high-impact solutions.
Achieving Success
- Increased efficiency and automation across Sales and Recruiting workflows
- Higher user adoption and satisfaction with Salesforce tools
- Improved data-driven decision-making through optimized reporting
- Accelerated lead conversion and client engagement outcomes
- Measurable ROI on CRM and platform investments
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