Senior Customer Experience Manager

Customer Experience StrategistAbout the Role:We are seeking a seasoned Customer Experience Strategist to join our team. The ideal candidate will have extensive experience in developing and implementing industry-leading customer journeys.The selected individual will collaborate with cross-functional teams to design, develop, and own business and operational...

Job Title: Head - Customer ServiceAn exciting opportunity to lead a team and drive customer service excellence.About the Role:Lead a team of customer service representatives and manage customer complaints effectively.Develop and implement strategies to improve customer service standards, policies and procedures.Supervise and mentor a diverse team to achieve...

Job OverviewWe are hiring a customer experience specialist who will oversee overall customer satisfaction, hospitality, and end-to-end grievance redressal process for homebuyers and customers across residential/commercial projects in the assigned region. The role involves:Enhancing customer satisfaction at all touchpoints consistentlyInfusing hospitality...

Responsibilities:- Own and manage the end-to-end customer experience post onboarding- Serve as the primary contact for customer queries, feedback, and escalations- Ensure timely updates, clear communication, and proactive follow-ups with clients- Coordinate with internal teams (Operations, Sales, Compliance, etc.) to resolve customer issues efficiently-...

Responsibilities:Own and manage the end-to-end customer experience post onboardingServe as the primary contact for customer queries, feedback, and escalationsEnsure timely updates, clear communication, and proactive follow-ups with clientsCoordinate with internal teams (Operations, Sales, Compliance, etc.) to resolve customer issues efficientlyTrack and...

Responsibilities:Own and manage the end-to-end customer experience post onboardingServe as the primary contact for customer queries, feedback, and escalationsEnsure timely updates, clear communication, and proactive follow-ups with clientsCoordinate with internal teams (Operations, Sales, Compliance, etc.) to resolve customer issues efficientlyTrack and...

Customer Service Specialist Job Description">We are seeking a skilled and experienced Customer Service Specialist to provide exceptional customer experiences and resolve customer issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve issues via phone, email, or chat.Provide product information and make...

Customer Experience Manager">We are seeking a talented individual to manage customer lifecycle management and website performance.This is a highly data-driven role focused on improving repeat purchases, LTV, customer experience, and conversion rates through sharp insights and execution.Drive repeat purchase, subscription models, loyalty, and referral...

Job OverviewOur team is seeking an expert in customer lifecycle management and website optimization. This highly analytical role focuses on improving repeat purchases, lifetime value, customer experience, and conversion rates through data-driven insights and strategic execution.Key Responsibilities:Own customer segmentation, lifecycle journey design, and...

At ZeroNorth, we are at the forefront of transforming the shipping industry through digital innovation. Our solutions go beyond optimizing business operations; they are designed to lead the industry in sustainability by significantly reducing CO2 emissions.Our core mission of making global trade greener drives everything we do. Your contributions will play a...