Ecommerce Business Development Specialist
1 week ago
The Marketplace Strategist – eCommerce Services is a senior-level client-facing role responsible for managing and scaling online marketplace businesses across platforms. This position combines client strategy, marketplace operations, and account growth to support enterprise clients achieving revenue goals.
Key Responsibilities:
- Client Relationship Management: Serve as the primary point of contact for clients, ensuring strategic alignment and client satisfaction.
- Marketplace Strategy & Execution: Define goals around revenue growth with clients, develop data-backed strategies, and monitor competitor performance.
- Performance Optimization: Track and optimize key performance indicators (KPIs) like Sell-Through Rate (STR), fulfillment lead times, and pricing effectiveness.
- Data-Driven Insights & Reporting: Deliver regular performance updates and dashboards on revenue, operational health, and ad efficiency.
- Account Growth & Renewal Management: Identify upsell opportunities, lead conversations on new marketplaces, and demonstrate clear return on investment (ROI).
- Internal & Cross-Functional Collaboration: Work with internal teams to troubleshoot and improve service delivery, drive revenue forecasts, and ensure alignment across teams.
Requirements:
- Bachelor's or Master's degree in Business, Marketing, or related field.
- 3–9 years of experience managing online marketplace accounts.
- Hands-on knowledge of retail marketplace tools and seller portals.
- Strong analytical skills; ability to translate data into clear strategies and recommendations.
- Excellent client communication, stakeholder management, and project leadership abilities.
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