Ecommerce Specialist

Job overview

Advantech is seeking an experienced eCommerce Specialist to join our team in India (Bangalore). In this role, you will manage and optimize our B2B eCommerce platform, ensuring seamless operations, driving online sales growth, and integrating marketing strategies across digital channels. You will collaborate with cross-functional teams to enhance the platform experience and deliver measurable business results.

Responsibilities

1, Platform & Product Management

2. Order & Customer Operations

• Manage Salesforce Commerce Cloud (SFCC) operations, including adding, editing, listing, and delisting products.
• Maintain accurate product data, pricing, and inventory levels.
• Create and manage promotions, campaigns, and discounts to support sales objectives.
• Monitor platform functionality and collaborate with IT to implement improvements and resolve issues.
• Oversee the full order lifecycle: check stock availability, verify payments, process refunds, and track shipments.
• Provide first-line technical and operational support for online customers.
• Support "online-to-offline" (O2O) strategies connecting eCommerce with physical sales channels.
• Re-engage dormant accounts and long-tail customers through personalized campaigns.

3. Sales Growth & Marketing Integration

• Supervise marketing campaigns on the eCommerce platform, including product launches, seasonal sales, and targeted promotions.
• Trigger and manage email marketing initiatives, including automated workflows and newsletters.
• Monitor campaign performance and optimize for maximum ROI.
• Collaborate with marketing to create cross-channel strategies integrating eCommerce, social media, and paid advertising.

4. Analytics & Reporting

• Track and report sales figures, customer engagement metrics, and campaign performance.
• Monitor competitor activity and marketplace trends to identify growth opportunities.
• Conduct A/B testing on product pages, pricing strategies, and promotions.

5. Project Ownership & Process Improvement

• Act as Project Manager / Owner for eCommerce-related platform developments and improvements.
• Collaborate with cross-functional teams to implement new features, integrations, and enhancements.
• Develop and execute plans to improve user experience and maximize conversion rates.

What You Will Need

• Proven experience managing B2B eCommerce platforms (Salesforce Commerce Cloud preferred).
• Strong understanding of online sales operations, digital marketing integration, and customer life cycle management.
• Experience managing promotions, pricing strategies, and product catalogs.
• Analytical mindset with the ability to interpret sales data and make data-driven decisions.
• Excellent communication and collaboration skills to work effectively with global teams.
• Ability to multitask and manage projects under tight deadlines.

Qualifications

• 3–6 years in B2B eCommerce operations (platform + order lifecycle).
• Salesforce Commerce Cloud (SFCC) hands-on (catalog, pricing, promotions, content, basic admin).
• End‑to‑end order ops: payments, refunds/returns, shipment tracking, ticketing/first‑line support.
• Digital marketing integration: email automation, campaigns, basic SEO/merchandising, UTM tracking.
• Analytics orientation: GA4/Adobe or SF dashboards; A/B tests; funnel & cohort analysis.
• Cross‑functional stakeholdering with IT/ERP, Marketing, Sales; basic project management.

What we offer

• Career development with the global leader in Industrial PCs.
• Diverse portfolio of products and established customer accounts.
• A supportive and collaborative environment that values growth.
• Competitive compensation package including commission and car allowance.
• Enjoy secure and stable employment in a rapidly growing technology sector

If this opportunity interests you and you meet most of the qualifications, we encourage you to apply

Feel free to message me on LinkedIn if you have any questions.

Company overview

As a global leader in IoT intelligent systems and embedded platforms, Advantech is at the forefront of transforming industries through innovation. In response to the accelerating trends of IoT, big data, and artificial intelligence, Advantech has developed a comprehensive portfolio of edge computing solutions under the WISE-Edge platform.

WISE-Edge serves as the core of Advantech's Edge Intelligence strategy, offering seamless integration of hardware and software to empower real-time data processing at the edge. These solutions help our business partners and customers bridge the gap between devices and the cloud, enabling smarter, faster decision-making across industrial sectors.

In addition, Advantech actively co-creates with ecosystem partners to build agile, scalable solutions tailored to various vertical markets. Through this collaborative approach, we are accelerating the realization of industrial intelligence and driving the advancement of a truly intelligent and connected world

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