System Administrator Specialist

1 day ago

Aligarh, Uttar Pradesh, India beBeeSupplyChainAdministrator Full time ₹ 80,00,000 - ₹ 1,20,00,000

Job Opportunity

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We are seeking a talented individual to join our team as a senior system administrator. As a key member of our operations team, you will play a crucial role in ensuring the stability and performance of our supply chain systems.

The ideal candidate will have a strong background in systems administration, with experience in troubleshooting infrastructure and software systems in a fast-paced environment. They will be proficient in high-level programming languages, database management, and IT service management tools.

The successful candidate will possess excellent communication and problem-solving skills, with the ability to translate technical details into user-friendly explanations. They will also be self-motivated and thorough, capable of balancing multiple priorities effectively.

Duties and Responsibilities:

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  • ">
  • Provide end-to-end support for all supply chain solutions to ensure continuous system availability and performance.">
  • Be the immediate technical contact for locations using supply chain systems, handling calls, chats, and documenting interactions in ServiceNow.">
  • Troubleshoot, resolve, and escalate issues and outages, collaborating with vendors, developers, and application administrators.">
  • Manage automation infrastructure for DCs, MDCs, and Ship Hubs to ensure smooth and reliable operations.">
  • Respond to system alerts and use monitoring tools to identify and troubleshoot issues within supply chain systems.">
  • Communicate technical information clearly to both technical and non-technical stakeholders.">
  • Apply standardized procedures and best practices to achieve goals, meet deadlines, and ensure consistent service delivery.">
  • Escalate and advance issues as necessary to meet or exceed SLAs.">
  • Develop and maintain documentation for incidents, troubleshooting steps, and resolutions to support knowledge sharing and future problem prevention.">
  • Support system upgrades, patches, testing, and deployments in partnership with IT, operations, and vendors.">
  • Identify opportunities for process improvement and recommend enhancements that increase efficiency and reliability.">
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Required Skills and Qualifications:

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  • ">
  • Bachelor's degree in computer science, information technology, or a related field is preferred.">
  • An equivalent combination of education, training, and experience may be considered.">
  • Minimum 1-2 years of experience in systems administration, IT support, or a related role.">
  • Hands-on experience with Warehouse Management Systems (WMS) or similar supply chain solutions is strongly preferred.">
  • Familiarity with troubleshooting infrastructure and software systems in a fast-paced environment is a plus.">
  • Basic understanding of supply chain systems and their interaction with broader business processes.">
  • Solid grasp of SQL/Oracle is a bonus.">
  • General familiarity with automation infrastructure in distribution and logistics environments.">
  • Strong problem-solving and communication skills with the ability to translate technical details into user-friendly explanations.">
  • Self-motivated and thorough, capable of balancing multiple priorities effectively.">
  • Regular and reliable attendance.">
"]",

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