Retail Business Systems Specialist

1 day ago

Pune, Maharashtra, India beBeeRetail Full time ₹ 8,00,000 - ₹ 12,00,000
Key Job Responsibilities

This role requires an understanding of retail business and the ability to diagnose and resolve technical issues.

You will support and maintain activities related to the integration of applications into and out of the retail systems, with a focus on allocation, finance, and Point of Sale (POS) functionalities.

You will collaborate with other cross-functional teams to provide second-line application support for Retail Systems (Merchandising and POS).

Some key responsibilities include:

  • Providing support for Item Master management, Purchase Order (PO) lifecycle, EDI messages, PO receiving processes, Pricing & promotions, User profile setup and audit.
  • Responding to and resolving a wide range of incidents, such as missing or incorrect pricing and promotions at store level, failed EDI transmissions or mismatched order data, delays or errors in PO receiving and stock updates, integration failures between merchandising and ERP, inaccurate or missing product data in store systems, printer or peripheral device malfunctions, PED connectivity or configuration issues, and POS system failure or transaction failures.
Qualifications and Requirements

We are looking for candidates who have the following qualifications and requirements:

Education: Bachelor's degree in business, engineering, computer science or equivalent experience.

Experience: At least 3-5 years of experience working in Application Support-related environment with ITIL Knowledge.

Retail Domain Knowledge: A must.

Skills: Knowledge and experience with any retail ERP is required. Understanding relational databases (SQL Server), SQL Server Reporting Service (SSRS). Strong Excel skills for data analysis. Ability to analyze XML, JSON, and flat file data formats.

Personal Qualities: Effective oral and written communication skills. Attention to detail, systematic thinking and a passion for problem solving. Willingness to support regional business operations outside of local hours.

About the Role

This role offers a challenging and rewarding opportunity to work in a fast-paced retail environment.

As a key member of our team, you will be responsible for providing application support for our retail systems, collaborating with cross-functional teams, and resolving complex technical issues.

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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