"Operations Project Coordinator"
3 weeks ago
As an Operations Project Coordinator at Iron Systems, you will play a critical role in supporting the site selection process and project setup. Your responsibilities will include data management, project research, and schedule and transition support for internal teams. You will also be responsible for owning project controls data gathering and reporting, as well as supporting the team in creating scalable processes and tracking progress towards on-time delivery of projects/tasks.
Key Responsibilities:
- Support the Recruitment Manager and Governance Manager in key operational aspects of the site selection process including project setup, site access and due diligence, data management, project research, and schedule and transition support.
- Own project controls data gathering and reporting to internal teams including data management around vendor on-boarding, purchase order support and troubleshooting, project entity formation and budget and accounting forecasting and coordination.
- Support the team in creating scalable processes and tracking progress towards on-time delivery of projects/tasks by supporting standard results & improvements/enhancements programs using Agile, Scrum, Lean/Six-Sigma methodology.
- Supporting new onboarding efforts including working with client leads to determine resourcing needs, using new tools/bots to drive follow ups, determining required tool/access suite, managing accesses & document sharing.
- Coordinate across cross-functional teams for collaboration and address and resolve partner queries.
- Run & review KPI reports, SLA reports & Sales Invoice reports for Service delivery team.
- Collaborating with finance and Program teams to maintain accounts receivable information.
- Compile and process SOW information such as prices, discounts & Time and Material at partner case level.
- Ensuring customers are billed correctly for services offered.
- Resolve billing gaps with Finance, Operations and Program teams.
- Prepare and compile and publish unbilled and aging reports.
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