
Senior Account Growth Manager
4 days ago
Job Opportunity:
This is a critical role in growing our local and national accounts while representing our company's commitment to excellence in technology staffing solutions.
Key Responsibilities:
- Manage existing client relationships in the Technology and IT sector, with a focus on long-term growth.
- Identify new business opportunities through proactive outreach, expanding our portfolio of clients.
- Understand technical requirements of clients and provide tailored solutions to meet their needs.
- Negotiate contract terms with clients to ensure mutually beneficial agreements.
- Monitor client satisfaction and address any issues promptly to maintain strong relationships.
- Prepare regular account status reports for senior management, highlighting key performance indicators.
- Maintain accurate client information in CRM systems, utilizing platforms like Ceipal, JobDiva, or SalesForce.
- Identify upsell and cross-sell opportunities within existing accounts to drive revenue growth.
- Collaborate closely with delivery teams to ensure timely fulfillment of client requirements.
Requirements:
- Bachelor's degree in Business, Computer Science, or related field.
- 2-5 years of experience in account management within the Technology and IT industry, with a proven track record of success.
- Strong understanding of IT environments, emerging technologies (AI), Network Technologies, and roles that support these disciplines.
- Excellent communication and interpersonal skills, with the ability to negotiate effectively.
- Outstanding problem-solving abilities, with proficiency in CRM/ATS and VMS platforms.
Skill Set:
- Client Relationship Management
- Business Development
- Contract Negotiation
- IT Industry Knowledge
- Network Engineering Industry Knowledge
- Strategic Account Planning
- Sales Forecasting
- Presentation Skills
- Project Management
- Team Collaboration
- Competitive Market Analysis
What We Offer:
A competitive compensation package including base salary and commission structure, providing opportunities for career growth and financial reward.
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