Business Operations Leader

3 days ago


Hyderabad, Telangana, India beBeeLeadership Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

Job Title: Operations Director

Job Description:

    Develop and manage the full scope of operations at multiple units. Drive revenue growth through operational development, profit and loss management, technical selling, and brand development.

Key Responsibilities:

    Results

  • Achieve sales targets by formulating action plans to manage deviations
  • Monitor performance against key metrics: sales growth and profitability
  • Ensure adherence to agreed service level agreements for each client
  • Implement health, safety, environment, and quality procedures within the units

    Client

  • Drive continuous sales growth through strategic menu planning and food festivals
  • Establish profitable relationships with clients through regular interactions with key decision makers
  • Improve services through monitoring of operations and corrective actions
  • Increase revenue and customer satisfaction scores

    People

  • Define performance standards for the team members
  • Review delivery metrics for the region
  • Identify development needs of direct reports and enhance their capabilities through training
  • Drive talent pipeline through coaching and aspiration management

    Processes

  • Analyse market trends and provide strategic insights for new offers
  • Enhance Unit Manager training program, Service Framework, and Attrition Control Plan
  • Identify best operation practices across the industry and implement them


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