Operations Leader

Job Description

Job Summary

Are you passionate about service excellence Would you love to work for a global organization that is doing more good for people and planet

IFF is a global leader in food, beverage, health, biosciences and sensorial experiences. We are now seeking a highly motivated and results driven individual to join our Finance Accounts Payables department as Operations Leader.

Your Focus:

As an Operations Leader based in IFF Hyderabad, you will be responsible for the overall management of the Accounts Payable department team, supporting IFF. You should have led a team size of :20 people. You will need to look after processing and documenting of financial information along with payment transactions and expected to work on strict deadlines, in a fast-paced business environment while being a good teammate.

The role reports to Operations Manager.

How will you contribute:

- You will be responsible for directing the daily workflow process to the Accounts Payable Team
- You will oversee all payment transactions such as ACH, wires, paper checks and so on. Strong knowledge on SEPA payments, Swift payments & MT (Message type) is a must. Target2 and FEDWIRE knowledge would be an added advantage.
- You will oversee data entry, validation, and processing of various types of invoices like invoices, advance payments, Proforma invoices, and employee travel reimbursements and ensure 100% accuracy.
- Handling payment runs as per the timelines.
- You will monitoring payments issued through SAP HANA are being interfaced to bank & taking immediate action based on rejections / exceptions in bank portal.
- You ensure zero duplicate payments while keeping a close monitor in issuing manual payments through bank portals.
- Ensure business compliance through issue identification and appropriate escalation.
- Interact with Bankers, treasury and other stake holders on payment related queries and ensure queries are addressed as per TAT.
- Updating trackers, supporting Audits for the required documentation.
- Supervising & keeping a tight control over the daily/monthly dashboard.
- Getting the clarifications resolved from vendors & internal partners by writing mails / taking calls with them.
- Ensure baseline values adherence for all Service Level Agreements, updating systems and providing input into continuous improvement initiatives.
- Review the teams day to day activities, including but not limited to invoicing, audit requests, analysis and other requests pertaining to the accounts payable process
- Ensures that systems, policies, and procedures adhere to company policies while functioning with accuracy, timeliness and handle close timelines and communicate on a timely basis adhering to deadlines
- Support the metrics reporting for the relevant process
- Standardize procedures to generate efficiency in-house and create internal templates to be used by the company.
- Be active on the customer service front and be quick and accurate with communication / query resolution
- Document retention is maintained in line with retention policy/ guidelines
- Maintain SOPs in line with SOP quality requirement and keep SOPs up to date.

People Management:

- People manager involving in hiring, structured learning path, operations mentor for the team and create a high performance, divisionally focused team.
- Lead a large team of :25 multi-skilled members with a global footprint and manage team performance, including resource allocation, utilization, objective setting, performance reviews, regular 1-2-1s and team motivation.
- Drive cross-skilling across the team to develop a multi-skilled, flexible set of resources. Working closely with the other Team Leads to drive one team approach.
- Should be an active player in team and who keeps self-motivated and prioritizes the work based on criticality.

What will you need to be successful:

- A bachelor&aposs degree in business administration, accounting, finance, or related field preferred
- 10+ years of accounts payable experience
- Experience with leadership roles and display problem-solving capabilities.
- Must have substantial ERP SAP system experience. (1099 filing and Escheatment process experience will be an added advantage)
- Strong interpersonal and communication skills to interact with employees, superiors, and customers.
- Strong analytical, research, follow-up and time management skills.
- Excellent accounting knowledge and presentation skills.
- Well planned, organized with keen attention to detail.
- Good communication skills both oral and written
- Fully proficient in MS office applications (Word, Excel, Access, and Power Point)
- Should strongly be driven by various timelines/Flexible in shifts.

IFF is an Equal Opportunity Employer.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

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