Network Device Support Specialist

3 days ago


Chennai, Tamil Nadu, India beBeeTechnical Full time ₹ 5,00,000 - ₹ 10,00,000

Movate is a global organization seeking a dedicated Technical Support Engineer.

Key responsibilities will include handling customer calls and resolving technical issues related to Network Devices.

Candidates will be expected to ensure that each customer receives outstanding service by providing a friendly environment, maintaining solid product knowledge, and other aspects of customer service.

The ideal candidate will possess good English verbal skills, excellent logical reasoning, and the ability to sell and up-sell products.

Shift flexibility is also a requirement for this role.

Key Skills and Qualifications:

· Good comprehensibility and understandability of customer requirements

· Critical thought process and decision-making capability with focus on accuracy

· Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies

· Customer centricity and eagerness to drive self-improvement in knowledge

· Ability to sell/Upsell

Soft Skills:

· Excellent communication skills

· Logical reasoning

Benefits of the Role:

· Opportunity to work with a global organization

· Chance to develop skills and knowledge in network devices

· Collaborative work environment

Others:

· Interested candidates can share their resume or call us at +91 9150515669



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