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Trade Operations Executive

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Job Title: Trade Lifecycle Associate

Job Description

We are seeking a dynamic and experienced professional to lead a team of Specialists and Analysts in engaging with customers and providing solutions. As a key player in our organization, you will be accountable for achieving service metrics, financial goals, and employee satisfaction.

Your role will involve decision-making, process improvements, and ensuring compliance with risk guidelines. You will execute business initiatives through open communication, make informed decisions using expertise and policies, and identify and own process improvement opportunities.

You will also ensure adherence to policies and resolve escalations, manage team performance and motivate sustained results, demonstrate firm-wide Manager Capabilities, track progress through feedback and self-evaluation, develop and deliver executive and external reporting, and enhance department performance with increased authority.

Required Skills and Qualifications
  • A minimum of 5 years of experience in customer service or a related function
  • Strong verbal and written communication skills
  • Influencing skills effectively
  • Change management skills proficiently
  • Tasks prioritization efficiency
  • Data analysis to drive decisions
  • High School diploma/GED
Benefits

This is an exciting opportunity to grow your career and contribute to the success of our organization. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Others

If you are a motivated and results-driven individual with a passion for leadership and customer service, we encourage you to apply for this challenging and rewarding role. Apply now and take the first step towards a successful career.