Retail Sales Representative

7 days ago

Bengaluru, Karnataka, India beBeeRepair Full time ₹ 1,04,000 - ₹ 1,30,878
Job Details

We are looking for a skilled professional to join our team in a retail sales environment. As an Apple Repair Technician, you will be responsible for providing top-notch customer service and resolving technical issues with Apple devices.

Key Responsibilities
  • Be available to work a schedule based on business needs, which may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled.
  • Have experience in retail or sales, or related work experience.
  • Possess the visual inspection and fine motor skills to safely perform hardware repairs.
  • Have experience troubleshooting hardware and software issues in a customer service environment.
Requirements
  • You should have:
  • Technical expertise of Apple products and services, including repairing devices.
  • Problem-solving skills to analyze problems and follow troubleshooting steps to identify the root cause of a technical issue.
  • Excellent communication skills to navigate customer service issues with care and strong interpersonal skills.
  • Action-oriented mindset and sense of motivation to do what's best for the customer and Apple, often anticipating and adjusting for problems and roadblocks.
  • Ability to work under pressure in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple customers or hardware repairs at the same time.
  • Strong collaboration skills to work with the broader team by sharing knowledge, experiences, and insights.
  • Physical stamina to frequently handle, lift, and move merchandise safely.

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