Expert ServiceNow Solutions Architect

2 days ago

Agra, Uttar Pradesh, India beBeeProfessional Full time ₹ 1,80,00,000 - ₹ 2,50,00,000
ServiceNow IT Professional

About us

We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Job Overview:
  • Key Responsibilities: Conducting workshops interviews and meetings to understand and document business requirements and functional needs.
  • Service Delivery: Defining and designing ServiceNow solutions tailoring them to meet specific client requirements and industry best practices.
  • Process Improvement: Identifying gaps between existing processes and desired future-state processes recommending solutions and improvements.
  • Solution Implementation: Collaborating with technical teams to design and implement ServiceNow solutions ensuring alignment with business needs.
  • Knowledge Sharing: Creating user stories process documentation training materials and other relevant documentation to support implementations.
  • Training and Support: Providing post-implementation support training and guidance to users to ensure successful adoption and optimization of the platform.
  • Business Value: Articulating the business value of proposed solutions and demonstrating how ServiceNow can improve business operations.
Requirements:
  • 12 years of experience in implementing or architecting ServiceNow solutions.
  • Good understanding of Sales and Order Management process followed in organization.
  • Experience in Design configure and customize ServiceNow SOM module as per Organizations SOM process.
  • Experience in the design and implementation of ServiceNow Sales and Order Management Order and Quote management Supplier Lifecycle Operations Customer Service Management modules.

Extensive experience across the ServiceNow core platform security performance and compliance. Extensive experience in third-party integration REST SOAP Other methods Integration Hub and Ebonding.

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