Operational Excellence Specialist

1 day ago

Noida, Uttar Pradesh, India beBeeHealthcare Full time ₹ 17,48,000 - ₹ 26,45,000
Strategic Healthcare Consultant

The ideal candidate will partner with senior leadership and cross-functional clinical and operational teams to drive process optimization and operational excellence across healthcare functions.

This role requires strong analytical abilities, the ability to package recommendations into compelling business cases, and a deep understanding of Six Sigma methodology.

Key Responsibilities:
  • Lead and support Six Sigma / Lean improvement projects across healthcare operational areas, including clinical workflows, utilization management, revenue cycle, care coordination, quality, and more.
  • Analyze current processes, identify inefficiencies and waste, and implement measurable improvements to drive efficiency, cost reduction, and patient / provider satisfaction.
  • Conduct data analysis, root cause investigations (DMAIC), and process mapping to inform strategic decision-making.
  • Develop compelling story-driven business decks and present findings to senior leaders, fostering a culture of transparency and accountability.
  • Train and mentor teams on continuous improvement techniques, promoting a culture of operational excellence and collaboration.
  • Track, report, and communicate project progress, benefits realization, and KPIs through dashboards and executive updates, ensuring stakeholders are informed and engaged.
Must-Have Skills:
  • Strong analytical skills with experience using data to drive decisions.
  • Excellent problem-solving and critical thinking abilities.
  • Process mapping and metric design capability, with expertise in CTQ, KPIs, and control plans.
  • Compelling presentation skills, with the ability to build engaging business storylines.
  • Executive presence and stakeholder management, with a focus on building trust and rapport.
  • Attention to detail, strong project management and influencing skills.
  • Working knowledge of healthcare operations and the payer-provider ecosystem, especially clinical ops.

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