
Contract Management Specialist
22 hours ago
We are seeking an exceptional professional to shape the future of work in chargebacks.
This is an exciting opportunity to drive innovation and lead the charge in resolving queries related to chargebacks.
The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to work effectively with suppliers and internal teams.
Key Responsibilities:
- Resolve chargeback discrepancies through meticulous research and analysis.
- Collaborate with suppliers and internal sales teams to ensure timely resolution of discrepancies.
- Supervise supplier compliance with contractual obligations and production trends.
- Develop system and departmental subject matter expertise using critical thinking and data analysis.
- Provide recommendations for operational improvements based on analytical findings.
Requirements:
- A degree in any field.
- Experience working with ERP and workflow solutions.
- Excellent English language skills (verbal and written).
Preferred Qualifications:
- Prior experience in contract administration, reconciliations, and problem-solving.
- Experience supervising customer compliance and providing outstanding customer service.
- Proven ability to identify gaps in business operations and offer potential solutions.
About Genpact:
We value respect, integrity, customer focus, and innovation. We are an Equal Opportunity Employer.
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