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Salesforce Consultant

2 weeks ago

Mohali, Punjab, India closeloop Technologies private Limited Full time

Job Description

We are seeking an experienced Salesforce consultant with a solid background in both technical development and functional business analysis. The ideal candidate will have over 8 years of hands-on experience in Salesforce implementations, including designing scalable solutions, customizing the platform, and driving end-to-end project delivery.

Key Responsibilities:

  • Engage with stakeholders to gather and document business requirements, user stories, and workflows.
  • Analyze business processes and recommend Salesforce solutions to improve efficiency and achieve business objectives.
  • Provide functional expertise on Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and other Salesforce products.
  • Act as a liaison between business users and the technical development team.
  • Conduct training sessions and create user documentation to support adoption and usability.

Design and Development:

  • Design and develop scalable Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs.
  • Customize Salesforce configurations, including custom objects, workflows, process builder, and Flows.
  • Lead integration efforts with third-party systems using REST/SOAP APIs and middleware platforms like Boomi.
  • Ensure adherence to Salesforce best practices in data modeling, security, and system architecture.
  • Manage data migration activities, including data mapping, cleansing, and validation.

Leadership and Project Management:

  • Provide guidance to junior consultants and developers.
  • Oversee project timelines, deliverables, and quality standards.
  • Collaborate with cross-functional teams to deliver successful project outcomes.