Key Account Support Professional

3 days ago

Surat, Gujarat, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title: Customer Service Representative

Role Overview:

We are seeking a highly motivated and customer-focused professional to join our team in a critical support role. In this position, you will be responsible for delivering exceptional customer experiences, ensuring their queries are resolved efficiently and effectively.

Main Responsibilities:
  • Lead Qualification: Engage with prospective students to generate leads, assessing and qualifying them based on their interest and fit for our courses.
  • Prospective Student Engagement: Establish and maintain meaningful relationships with prospective students by providing valuable information on course details, benefits, and career opportunities.
  • Collaboration with Sales Team: Work closely with the Sales Team to ensure seamless transition of qualified leads and smooth conversion into enrolled students.

As a Customer Service Representative, you will have the opportunity to work with a diverse range of customers, providing tailored solutions to meet their needs. Your strong communication skills, problem-solving abilities, and passion for delivering exceptional customer experiences will make you an invaluable asset to our team.

Requirements:
  • A minimum of 0.5–3 years of experience in customer service or pre-sales.
  • Excellent communication and interpersonal skills.
  • The ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Proficiency in languages such as Telegu and English.

If you are a customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity.

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