Human Resources Business Partner

20 hours ago

Mangalore, Karnataka, India beBeeHiring Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Overview

As a seasoned Human Resources professional, you will play a pivotal role in leading HR operations for our assigned vertical/process. This dynamic position requires a strong business acumen, excellent analytical and problem-solving skills, and the ability to multitask and manage deadlines.

The successful candidate will be responsible for addressing employee queries and concerns efficiently, tracking and reporting resolution Turnaround Time (TAT), enforcing labor laws and company discipline, maintaining attrition at or below 5%, and driving employee engagement and retention initiatives.

Key Responsibilities:
  • Employee Relations: Address and resolve employee queries and concerns efficiently; track and report resolution Turnaround Time (TAT).
  • Compliance & Policy Adherence: Enforce labor laws, company discipline, and Code of Conduct.
  • Attrition Management: Maintain attrition at or below 5%.
  • Employee Engagement: Lead engagement activities, facilitate action planning, record meeting outcomes, and ensure timely follow-ups.
  • Performance Management: Ensure timely KRA sign-offs for new joiners and during internal movements; monitor half-yearly and annual appraisals.
  • Training Compliance: Track training plan adherence for the assigned vertical/process.
  • Exit Management: Conduct exit interviews, analyze survey data, and present actionable insights and trends.
  • Retention Strategies: Implement effective strategies to enhance employee retention and workplace satisfaction.
  • Branding & Market Intelligence: Support employer branding and monitor industry HR best practices.
  • Policy Compliance: Ensure adherence to internal policies including Security, Privacy, Zero Tolerance, Disciplinary, and Learning Agreements.
Requirements:
  • Education: Graduate in any field (preferably with a degree in Psychology, Industrial Relations, or Human Resource Management).
  • Experience: Proven experience in HR Generalist or Specialist roles, especially in labor relations and employee engagement in a BPO/Call Center environment.

This is an onsite role based in Gurgaon office, requiring flexibility to work in shifts (rotational) . You will have the opportunity to shape HR practices, contribute to a culture of excellence, and grow your career in a dynamic, people-first environment.

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