Excelling in Customer Experience

2 weeks ago


Gurgaon, Haryana, India beBeeCustomerExperience Full time ₹ 40,00,000 - ₹ 75,00,000
Job Summary

We are seeking a skilled professional to deliver exceptional customer experiences.

The ideal candidate will be responsible for responding to customer inquiries in a timely and empathetic manner, providing personalized experiences that meet the unique needs of each customer, and working collaboratively with cross-functional teams to resolve issues and improve customer satisfaction.

About This Role
  • Deliver outstanding customer service via chat, email, or phone
  • Develop and maintain a deep understanding of customer concerns and preferences
  • Collaborate with internal stakeholders to drive business results and enhance customer engagement
Key Qualifications
  • Exceptional communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong analytical and problem-solving skills
What We Offer
  • A dynamic and collaborative work environment
  • Ongoing training and development opportunities
  • The chance to make a meaningful impact on customers' lives
Join Our Community

We value professionals who share our passion for delivering exceptional customer experiences. If you have a strong desire to understand customer needs and provide solutions that exceed their expectations, we encourage you to apply


  • Customer Experience

    1 week ago


    Gurgaon, Haryana, India MakeMyTrip Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About The OpportunityRole: Customer Experience - Post Sales OperationsLevel: Senior Manager/ Associate DirectorReporting To: Director - Customer ExperienceLocation: GurgaonAbout The FunctionOur Customer Experience team is dedicated to elevating every interaction with our customers. By enhancing customer satisfaction, minimizing customer effort, and driving...

  • Customer Experience

    1 week ago


    Gurgaon, Haryana, India MakeMyTrip Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    About the Opportunity: Role: Customer Experience - Post Sales Operations Level: Senior Manager Reporting To: Vice President - Customer Experience Location: Gurgaon About the Function: Our Customer Experience team is dedicated to elevating every interaction with our customers. By enhancing customer satisfaction, minimizing customer effort, and driving...

  • Customer Experience

    15 hours ago


    Gurgaon, Haryana, India Sova Health Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Sova HealthSova Health is India's first microbiome company, building science-driven, tech-enabled solutions for personalized nutrition and preventive health. We are committed to transforming the way people understand and improve their health through data, diagnostics, and actionable insights.Role OverviewAs aCustomer Experience & Strategy Associate,...


  • Gurgaon, Haryana, India 30 Sundays Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We're Hiring: Customer Excellence Executive (Night Shift) – Immediate Joiners Preferred Location: Gurugram | Shift: Rotational Shifts | Company:30 SundaysAt 30 Sundays, we're revolutionizing couple vacations with personalized travel experiences. We're looking for a dynamic, quick-thinking night owl to join our Customer Excellence team and ensure our...

  • Customer Experience

    2 weeks ago


    Gurgaon, Haryana, India KIA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job SummaryWe are seeking a results-driven Customer Experience (CX) Program Specialist to lead the design, execution, and optimization of customer experience initiatives across the organization. This role will play a pivotal part in enhancing dealership-level CX practices, managing nationwide Mystery Shopping programs, and driving cross-functional...

  • Customer Experience

    2 weeks ago


    Gurgaon, Haryana, India AGRIM Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About AGRIMAGRIM is a fast-growing B2B agri-inputs marketplace, redefining how agri-retailers and farmers access quality products. We are scaling rapidly and looking for aCustomer Experience Leadto own and drive our CX charter end-to-end.Role OverviewWe are seeking a highly customer-obsessed professional to lead AGRIM'sCustomer Experience agenda. This is...


  • Gurgaon, Haryana, India Weekday AI Full time

    This role is for one of the Weekday's clientsSalary range: Rs 3000000 - Rs 7000000 (ie INR 30-70 LPA)Min Experience: 5 yearsLocation: Gurugram, NCRJobType: full-timeWe are seeking a highly motivated and customer-centric professional to join our leadership team as Customer Experience Head. This role is pivotal in shaping, managing, and elevating the customer...


  • Gurgaon, Haryana, India Andamen Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    We are looking for a luxury-oriented customer enthusiast who has excellent communication skills, an understanding of consumer/customer service and is willing to do what it takes to make Andamen the best-loved men's fashion brand in India. You will be the face of Andamen for your customers/audience on various aspects from order management, relationship...


  • Gurgaon, Haryana, India Weekday AI Full time ₹ 3,00,000 - ₹ 7,00,000 per year

    This role is for one of the Weekday's clientsSalary range: Rs Rs ie INR 30-70 LPA)Min Experience: 5 yearsLocation: Gurugram, NCRJobType: full-time We are seeking a highly motivated and customer-centric professional to join our leadership team as Customer Experience Head. This role is pivotal in shaping, managing, and elevating the customer experience...


  • Gurgaon, Haryana, India beBeeFieldService Full time ₹ 8,73,500 - ₹ 14,57,800

    Field Service CoordinatorThis role involves ensuring timely repair services delivery to customers. The coordinator will manage schedules, coordinate with internal teams and external partners, and provide excellent customer experience.Responsibilities:Coordinate and schedule repair activities to ensure on-time service delivery.Manage repair requests by...