
ServiceNow Developer
1 week ago
We are seeking a highly skilled ServiceNow Developer with a focus on Order Management to join our team and contribute to our large-scale ServiceNow transformation project.
About the Role
The ideal candidate will have experience in designing and implementing scalable, high-quality solutions using ServiceNow OM and CSM modules. This includes simple and complex order capture and orchestration, integrations with SPM & CSM processes, and third-party tool integrations via APIs and Integration Hub.
Key Responsibilities:
- Develop enhancements and review existing designs identified during UAT phases.
- Implement ServiceNow OM and CSM modules, including:
- Simple and complex order capture and orchestration.
- Integrations with SPM & CSM processes.
- Third-party tool integrations via APIs and Integration Hub.
- Collaborate with the ServiceNow Architect and technical leads to ensure best practices in design and development.
- Translate user stories into ServiceNow features with minimal customization.
- Contribute to prototyping and solution design leveraging native ServiceNow capabilities.
Required Skills & Qualifications
We are looking for a developer with:
- A minimum of 6 years of hands-on ServiceNow development experience, including at least 3 years with Order Management (OM).
- Strong expertise in:
- Service Catalog definition and setup.
- Workspaces, UI Builder, Flow Designer.
- ServiceNow Platform features, CMDB, CSM, ITSM, SPM, and CSDM.
- Portal management and customization.
- API integrations with third-party tools (scripted APIs, Integration Hub).
- Experience in designing and prototyping solutions.
- Knowledge of sales and ordering processes (SPM knowledge is a plus).
Soft Skills
- Excellent communication: able to explain complex topics to non-technical audiences.
- Strong problem-solving and analytical skills.
- Ability to learn quickly and adapt to project needs.
- Proactive and collaborative mindset, with a strong team spirit.
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