Technical XR Specialist

3 days ago

Hyderabad, Telangana, India beBeeXRsupportengineer Full time ₹ 9,87,654 - ₹ 12,34,567
XR Support Engineer Role

We are seeking an experienced XR Support Engineer to join our AR/VR support team. The successful candidate will provide technical expertise in device and platform support, application troubleshooting, and user onboarding.

Key Responsibilities
  • Device & Platform Support:
    • Provide technical assistance for AR/VR hardware (e.g., HoloLens, Meta Quest, mobile AR)
    • Assist with device provisioning, onboarding, configuration, and compliance checks
    • Support and maintain device management platforms (e.g., Microsoft Intune or other MDM tools)
  • Application Support:
    • Troubleshoot XR applications used for training, remote assistance, and collaboration
    • Manage user access, licensing, and deployment of XR content and apps
    • Coordinate with development teams for application updates, bug fixes, and patch deployment
  • User Onboarding & Training:
    • Conduct onboarding and training sessions for end users on XR tools and safety protocols
    • Lead dry runs and walkthroughs for key scenarios and simulations
    • Maintain user-facing documentation, quick start guides, and internal SOPs
  • Licensing & Access Management:
    • Provision and manage licenses across XR platforms and developer tools
    • Track access and usage to ensure compliance and optimize license utilization
  • Ticketing & Escalation:
    • Log, track, and resolve support tickets via ITSM tools like ServiceNow
    • Monitor ticket queues, trends, and SLA adherence using dashboards
    • Escalate critical issues to relevant development or infrastructure teams
  • Cross-Team Collaboration:
    • Collaborate with XR development, mobility, and site support teams
    • Participate in regular team syncs, retrospectives, and knowledge-sharing sessions
Required Skills & Qualifications:
  • 3–5 years of experience in IT support, system administration, or technical field support
  • Working knowledge or strong interest in XR/AR/VR technologies
  • Hands-on experience with ITSM tools like ServiceNow, ticketing, and dashboards
  • Strong troubleshooting skills across hardware, software, and network layers
  • Experience with MDM platforms - Intune
  • Excellent communication skills and the ability to create clear technical documentation
  • Strong team collaboration mindset and adaptability to evolving technologies

  • XR Support Specialist

    17 hours ago

    Hyderabad, Telangana, India beBeeXR Full time ₹ 1,20,00,000 - ₹ 1,60,00,000

    Job Title: XR Support SpecialistWe are seeking a skilled and customer-focused XR support specialist to fill this key role.Key Responsibilities:Provide technical support for AR/VR hardware, including HoloLens, Meta Quest, and mobile AR devices.Assist with device provisioning, onboarding, configuration, and compliance checks.Support and maintain device...

  • XR System Administrator

    3 days ago

    Hyderabad, Telangana, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job TitleA Technology Support Professional to assist in the upkeep and maintenance of XR solutions.Key ResponsibilitiesProvide technical support for AR/VR hardware, device provisioning, onboarding, configuration, and compliance checks.Troubleshoot XR applications used for training, remote assistance, and collaboration.Manage user access, licensing, and...

  • XR Support Engineer

    3 days ago

    Hyderabad, Telangana, India LTIMindtree Full time

    Experience: 3-5 YearsLocation: PAN IndiaJob Title: XR Support Engineer – Enterprise AR/VRJob SummaryWe are looking for a technically skilled and customer-focused XR Support Engineer to join our enterprise AR/VR support team. This role involves hands-on support for immersive technologies such as HoloLens, Meta Quest, and mobile AR devices used in industrial...

  • XR Support Engineer

    1 day ago

    Hyderabad, Telangana, India LTIMindtree Full time

    Experience: 3-5 Years Location: PAN India Job Title: XR Support Engineer – Enterprise AR/VR Job Summary We are looking for a technically skilled and customer-focused XR Support Engineer to join our enterprise AR/VR support team. This role involves hands-on support for immersive technologies such as HoloLens , Meta Quest , and mobile AR devices used...

  • Technical Support Engineer

    3 weeks ago

    Hyderabad, Telangana, India Creative People Specialist Full time

    As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the ServiceNow Platform. You will resolve customer issues and provide technical guidance in addressing their business needs. You will be the voice of the customer into ServiceNow product and development teams for product feedback and improvements. You will play...

  • Technical Specialist

    2 hours ago

    Hyderabad, Telangana, India beBeeSpecialist Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Role: Technical SpecialistWe are seeking an experienced technical specialist to deliver high-quality service support for computer systems and large format printing solutions.Main Responsibilities:Hardware Maintenance: Install, configure, and maintain Epson Large Format Printers at customer locations.Troubleshooting and Repair: Provide on-site...

  • Technical Specialist

    18 hours ago

    Hyderabad, Telangana, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Technical SpecialistWe are seeking a highly skilled Technical Specialist to join our team.Responsibilities:• Proficiency in Avaya voice technology platforms, including installation and configuration.• Knowledge of Avaya applications such as Avaya Communication Manager, Avaya System Manager, Avaya Session Manager, Avaya AES Application,...

  • Technical Content Specialist

    1 day ago

    Hyderabad, Telangana, India beBeeTechnicalContent Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Content SpecialistWe are seeking a highly skilled Technical Content Specialist to develop and maintain accurate, compliant, and high-quality documentation for medical products.The role involves creating and editing technical content including IFUs, user manuals, product labels, and digital learning aids. You will transform complex...

  • Technical Support Specialist

    3 days ago

    Hyderabad, Telangana, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 12,50,000

    Job Title: Technical Support SpecialistOverview: We are seeking a skilled technical support specialist to manage production support systems, incident management, and change management.The ideal candidate will have hands-on experience with Service Now (incident management, change management), Linux, Mainframe, Zscaler, SQL, event management tools like...

  • Technical Product Specialist

    1 day ago

    Hyderabad, Telangana, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Title: Technical Product SpecialistWe are seeking a skilled and detail-oriented technical product specialist to join our team.Main Responsibilities:Create and maintain component specifications, ensuring alignment with customer and regulatory requirements. Develop detailed technical specifications for mechanical/electrical components, taking into account...