
Disaster Recovery Specialist
1 day ago
At our organization, we aim to make life simple for our customers by empowering them with digital currency and seamless payment experiences.
Job DescriptionWe are a leading pure-play credit card issuer in India, catering to diverse customer needs with a wide range of credit cards. We innovate constantly to meet the evolving financial needs of our customers.
Mission Statement:
Our mission is to ensure customer convenience at the forefront of all that we do. We strive to build an environment where people can thrive and create a better future for everyone.
Inclusive Workplace:
We pride ourselves on being an equal opportunity & inclusive employer, welcoming employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc.
Benefits:
- We offer a work-life balance philosophy with a robust wellness and wellbeing program to support mental and physical health of employees.
- We have a well-crafted rewards and recognition program for employees.
- Our team culture is dynamic, inclusive and diverse.
- We adhere to a gender-neutral policy.
- We provide comprehensive learning & development framework for overall employee development.
Role Purpose:
The role involves reviewing Business Continuity Plans of vendors and ensuring BCP testing is performed jointly with functions to safeguard our supply chain and business operations.
Accountability:
- Assess and review vendor Business Continuity Plans, pandemic management strategy & IT disaster recovery plan at time of onboarding and periodically.
- Evaluate vendor risk associated with fallback in case of any disaster i.e., Natural disaster, Power outages, IT system failure, Pandemic etc.
- Review submitted documents related to Business continuity, disaster recovery plan and test reports to establish vendor capabilities.
- Determine vendor concentration and its impact on stakeholders/customers on loss of services.
- Coordinate with functions to compile testing schedules and ensure joint BCP testing is carried out.
- Ensure vendor BCP complies with relevant industry standards, regulations, and company policies.
- Identify potential risks and vulnerabilities in vendor BCP and recommend improvements or associated mitigation strategies.
- Maintain detailed records of BCP reviews and results.
- Prepare and submit reports for management on vendor BCP status.
- Conduct training sessions as necessary to enhance vendor understanding of BCP requirements.
- Act as primary point of contact for vendors regarding BCP-related matters.
Measures of Success:
- Compliance adherence.
- Satisfactory rating in audits.
- Timely submission of dashboards.
- Vendor BCP activity completion.
- Process documentation updation.
- Process adherence.
Technical Skills / Experience / Certifications:
Understanding of local regulatory requirements (legal/Compliance) with regards to Vendor BCP Management.
Competencies critical to the role:
- Interpersonal and stakeholder management skills.
- Vendor Management skills.
- Verbal & written communication skills.
- Problem-solving ability.
Qualification:
Bachelor's degree in any discipline from recognized university. Specialized degree in Risk Management preferred.
Preferred Industry:
Banking Financial Services and Insurance (BFSI).
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