Hospitality Service Coordinator

1 day ago


Delhi, Delhi, India Manifest Hospitality Full time
Job Overview

This full-time role at Manifest Hospitality in the Greater Delhi Area is ideal for individuals with excellent customer service and communication skills. As a Hostess, you will be responsible for creating a positive experience for guests by greeting and seating them, managing reservations, and providing exceptional support.

Salary Information
The estimated annual salary for this position ranges from ₹250,000 to ₹500,000 based on industry standards and location factors.

Key Responsibilities
- Greet and seat guests, ensuring a warm welcome to our establishment
- Manage reservations efficiently, minimizing wait times and maximizing guest satisfaction
- Provide top-notch customer service, responding promptly to guest inquiries and resolving any issues that may arise
- Maintain a professional demeanor, even in fast-paced situations

Required Skills and Qualifications
- Excellent interpersonal and communication skills, with the ability to build rapport with guests and colleagues alike
- Prior experience in managing reservations or a similar role is highly desirable
- Strong phone etiquette skills, with the ability to handle multiple calls simultaneously
- Ability to work effectively in a team environment, supporting colleagues as needed
- High school diploma or equivalent, with a focus on hospitality or customer service education

What We Offer
- A dynamic and supportive work environment, with opportunities for growth and development
- Competitive compensation and benefits package, including health insurance and paid time off
- Ongoing training and support, ensuring you have the tools and resources needed to succeed in your role

About Us
Manifest Hospitality is a leading provider of exceptional dining experiences, with a commitment to delivering outstanding service and quality cuisine. Our team is passionate about creating memorable moments for our guests, and we are seeking like-minded individuals to join our team.

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