Hospitality Ambassador

8 hours ago


Delhi, Delhi, India IBFW Hospitality Private Limited Full time

About Us

IBFW Hospitality Private Limited is a leading hospitality provider, committed to delivering exceptional guest experiences.

Job Summary

We are seeking a skilled Hospitality Ambassador to join our team. This role requires a professional who can provide top-notch customer service and create a positive atmosphere for guests.

Key Responsibilities:

  • Greeting Guests: Welcome customers as they arrive, setting the tone for an unforgettable experience.
  • Managing Reservations: Handle reservation inquiries and maintain an organized waiting list to ensure seamless operations.
  • Seating Arrangements: Escort guests to their tables and ensure they are comfortably seated, promoting a warm and inviting environment.
  • Customer Service: Provide menus and assist with any inquiries to enhance the dining experience and exceed guest expectations.
  • Collaboration: Work closely with wait staff to coordinate seating and ensure smooth operations, fostering a team-oriented atmosphere.

Requirements

To be successful in this role, you should have:

  • A hotel management degree or relevant experience
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and multitask

Benefits

We offer a competitive salary of $45,000 - $55,000 per annum, commensurate with experience. Additionally, we provide opportunities for growth and development within our organization.

Evaluation Criteria

Candidates will be evaluated based on their ability to provide exceptional customer service, manage reservations efficiently, and collaborate effectively with the team.



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