Technical Support Specialist

3 days ago

Vijayawada, Andhra Pradesh, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

Job Summary:

We are seeking a skilled professional to fill the role of Technical Support Engineer.

The successful candidate will be responsible for providing technical support and troubleshooting complex issues. This is a critical position that requires attention to detail, strong analytical skills, and excellent communication abilities.

Key Responsibilities:

  • Excellent verbal and written communication skills
  • Typing speed of 60-80 WPM
  • Experience with troubleshooting and diagnosing complex issues using SOP documents
  • Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues
  • Knowledge of ticketing tools and ITIL principles
  • At least 6 months of experience in infrastructure, storage, or service desk
  • Hands-on experience with Google products, including Gmail, Calendar, Meet, Drive, Docs, Sheets, Slides, Gemini app, Notebook LLM, Keep, Sites, Forms, and Appsheet

Mandatory Requirements:

  • Minimum 15 years of regular education (10 + 2 + 3)
  • Flexibility with night shifts and rotation shifts
  • Aadhar/PAN card
  • EP number
  • TCS application form during the drive

Preferred Qualifications:

  • Associate Google Workspace Administrator certification

Requirements:

This is a challenging role that requires dedication and perseverance. The selected candidate will have the opportunity to work with cutting-edge technologies and develop their skills in a dynamic environment.

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