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Operations Director
3 weeks ago
As an Area Manager, you will be responsible for overseeing the implementation of plans and targets across our business channels. Your primary focus will be on ensuring timely execution and identifying critical issues that may impact our operations.
Key Responsibilities- Progress Review: Conduct regular progress reviews at the outlet level to monitor the implementation of plans and targets through our business channel.
- Outlet Support: Coordinate closely with outlet staff to facilitate the successful launch and promotion of new products.
- Brand Development: Establish our bank as a preferred brand among the micro banking customer segment by promoting all products across assets, liabilities, and TPP.
- Critical Issue Identification: Identify any critical or burning issues affecting the area's business and take remedial action or escalate when necessary.
- GAP Analysis: Work closely with outlet/branch managers to identify gaps and take corrective measures to prevent damage to the business.
- Regular Visits: Regularly visit outlets and interact with staff to ensure that business targets are met.
- Policies and Procedures: Oversee the implementation of policies, procedures, and controls in our business channels to meet relevant procedural and regulatory requirements.
- Field Monitoring:
- Market Assessment: Assess the market to identify newer opportunities in terms of geographies, products, processes, and customer segments, and provide feedback.
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Able to work independently with minimal supervision
- Good analytical and problem-solving skills
- Knowledge of business operations and practices
We offer a competitive compensation package and opportunities for career growth and development.
OthersThis role requires frequent travel to our business channels.