
Director of Banquet Operations
3 hours ago
Job Title: Senior Director of Event Management
About the RoleWe are seeking a seasoned and skilled leader to oversee all operational aspects of banqueting and catering services. The successful candidate will be responsible for ensuring excellence in event execution, guest experience, productivity, and profitability.
Key Responsibilities- Oversight of day-to-day operations for all banquet and catering functions, including planning, execution, and team management.
- Collaboration with sales, culinary, and service teams to deliver outstanding events – corporate, social, and weddings.
- Development and implementation of standard operating procedures (SOPs) for seamless event logistics, from setup through execution and close-out.
- Quality control, guest satisfaction, and service delivery across all events and catering operations.
- Leadership and mentorship of teams in banqueting, kitchen stewarding, and F&B; recruitment, training, and management of departmental staff.
- Budget preparation and management, cost control, and driving efficiencies for maximum profitability.
- Compliance with health, safety, food handling, and local regulations.
- Nurturing client relationships to maximize repeat business and event referrals.
- Analysis of operational metrics and feedback to drive continuous improvements in processes and performance.
- Coordination with vendors for supplies, décor, AV, and event needs.
- Bachelor’s/master’s degree in hospitality, hotel management, or related field.
- Minimum 5+ years’ operational leadership experience in banqueting and catering in hotels or high-volume venues.
- Demonstrated expertise in team management, event operations, and logistical planning.
- Strong communication, leadership, and problem-solving skills.
- Proven track record of handling premium events and client satisfaction.
- Proficiency with MS Office, event management systems, and financial controls.
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