Customer Relationship Officer

4 weeks ago


Delhi, Delhi, India Peerless Financial Products Distribution Ltd. Full time
Job Title: Customer Relationship Officer

Job Summary:
Peerless Financial Products Distribution Ltd. is seeking a Customer Relationship Officer to join our team. The successful candidate will be responsible for building and maintaining strong relationships with customers, ensuring excellent customer service, and driving business growth.

Key Responsibilities:
Attend customer enquiries at the branch and follow customer processes and service delivery instructions.
Log-in proposal and application forms for all business verticals on a daily basis in SFDC.
Monitor existing processes and ensure completion within defined TAT.
Generate CTF, ATF, RTF, and DTF on a daily basis.
Maintain business quality and reduce error rates for maximizing revenue.
Verify proposal forms and other documents.
Perform other acts, deeds, or things as may be delegated or advised from time to time.

Requirements:
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and meet deadlines.
Proficiency in SFDC and other relevant software.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team.

What We Offer:
Competitive salary and benefits package.
Opportunities for career growth and development.
Collaborative and dynamic work environment.
Recognition and rewards for outstanding performance.

How to Apply:
Interested candidates should submit their resume and cover letter to [insert contact information].

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