Customer Relationship Officer
4 weeks ago
Job Summary:
As a Customer Relationship Officer at Peerless Financial Products Distribution Ltd., you will be responsible for building and maintaining strong relationships with customers, ensuring their needs are met, and delivering exceptional service.
Key Responsibilities:
* Attend customer enquiries at the branch and follow customer processes and service delivery instructions.
* Log-in proposal and application forms for all business verticals on a daily basis in SFDC.
* Monitor existing processes and ensure completion within defined TAT.
* Generate CTF, ATF, RTF, and DTF on a daily basis.
* Maintain business quality by reducing error rates for maximizing revenue.
* Solicit business and generate leads.
* Verify proposal forms and other documents.
* Perform any other acts, deeds, or things as may be delegated or advised from time to time.
Requirements:
* Strong communication and interpersonal skills.
* Ability to work in a fast-paced environment.
* Proficiency in SFDC and ITGI CRM.
* Strong analytical and problem-solving skills.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for career growth and development.
* Collaborative and dynamic work environment.
How to Apply:
If you are a motivated and customer-focused individual who is looking for a challenging role, please submit your application.
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Customer Relationship Officer
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