Technical Pre-Sales Specialist
4 weeks ago
The role of Technical Pre-Sales Specialist involves providing technical pre-sales support for Client SaaS & other offerings. You will work with the sales team to develop and position solutions involving Client product suite. You will articulate and demonstrate Client solutions, position products relative to competition, and engage in further Pre-sale activities.
Key Responsibilities:- Work closely with Product teams & engage in research to obtain latest insights around product & cybersecurity expertise.
- Work independently on pre-sales activities which includes Understand Client IT/ Security infrastructure & business requirement & execute strategic selling & solution presentation.
- Engage & lead product demonstrations & product proof of concept.
- Building Business solution proposal/ Sow.
- Training customers on how to use our products and support knowledge base management.
- Responsible to train, manage and update Enterprise Channel Partner Pre-Sale Consultant or Engineer on the product/ technology knowledge.
- Write raw content around product competition & build whitepapers.
- Develop and nurture leads while maintaining close follow-ups as required for closure.
- Coordinate with sales team for lead engagement and meetings.
- Creating status reports for the management and other stakeholders.
- Represent the company at various trade shows, events, and demonstrations.
- Gather technical and user feedback from clients and partners regarding the product.
- Sound knowledge on Information security + networking fundamentals.
- Basic Security Logging knowledge associated with Windows, UNIX, Firewalls, Email security, Cloud Etc.
- Knowledge of SIEM, EDR & NTA will be a bonus.
- Should have excellent documentation skills in English with a strong eye for details.
- Bachelor of Technology or Equivalent.
- Should be soft spoken with good interpersonal and presentation skills along with excellent client relationship management skills.
- Should possess prior pre-sales experience; Experience in field-sales in a plus.
- Excellent communication skills in English (written and verbal); Hindi (Verbal) is added advantage.
- Must be a self-motivated individual with high energy level, independent execution capability and a zeal for meeting sales goals.
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