Customer Service Professional

2 days ago


Salem, Tamil Nadu, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000
Customer Service Representative

We are seeking a highly skilled and dedicated Customer Service Representative to join our team.

The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment.

  • Function as the primary point of contact for assigned customers and regional agents.
  • Work closely with assigned customers and provide daily MIS reports.
  • Respond to customer inquiries and resolve issues within defined timeframes.

The successful candidate will be responsible for maintaining accurate records of calls and queries addressed. Proficiency in English is required, while knowledge of other languages is an asset.

Key Responsibilities:

  • Develop and maintain strong relationships with customers and regional agents.
  • Provide timely and accurate information to customers through various communication channels.
  • Identify and resolve customer complaints and issues efficiently.

Benefits:

Our organization offers a dynamic work environment that fosters growth and development. We value motivated and detail-oriented individuals who are looking for new challenges.



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