Customer Service Representative

1 day ago

Salem, Tamil Nadu, India beBeeCustomerCare Full time ₹ 5,00,000 - ₹ 8,00,000

Are you a customer service professional looking for a new challenge?

We are seeking a highly motivated and customer-focused CRM Executive to join our team on a full-time basis.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to handle multiple tasks simultaneously.

Responsibilities:
  • Provide exceptional customer service by handling customer inquiries, providing prompt and accurate responses, and resolving issues efficiently.
  • Maintain a high level of customer satisfaction by demonstrating empathy, professionalism, and a customer-centric approach.
  • Collaborate with the sales team to provide seamless support throughout the sales process.
  • Utilize CRM software to track customer interactions, document inquiries, and generate reports.
  • Analyze customer data to identify patterns, trends, and opportunities for improvement.

Requirements:

  • Bachelor's degree in a relevant field or equivalent experience.
  • Proven experience in a customer service or CRM role, preferably in the real estate or housing industry.
  • Excellent verbal and written communication skills in English and Hindi.
  • Strong interpersonal skills with the ability to build rapport and maintain positive customer relationships.
  • Proficiency in using CRM software and tools.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Benefits:

  • Competitive salary package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment

How to Apply:

  • Apply through our website
  • For queries, contact us via phone or email

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