Effective Customer Service Specialist

2 days ago

Salem, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 45,00,000 - ₹ 80,00,000

Job Title: Customer Support Representative

Job Summary

We are seeking a skilled and dedicated Customer Support Executive to join our team. As a key member of our customer service team, you will play a vital role in ensuring the highest level of satisfaction for our customers.

Key Responsibilities:
  • Handle customer inquiries via phone, email, and social media with empathy and efficiency.
  • Resolve issues promptly while maintaining a positive and professional attitude.
  • Maintain accurate customer records using internal tools.
  • Ensure timely follow-ups and status updates to customers.
  • Coordinate with internal departments for quick resolutions.
  • Track complaints, returns, and exchanges efficiently.
  • Suggest process improvements for a better customer service experience.
  • Prepare daily/weekly reports for management review.
Qualifications:
  • Bachelor's degree in any discipline.
  • 2-3 years of relevant experience in customer support or service roles.
  • Fluent in English (spoken and written).
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Excel (data entry, filters, reports).
  • Strong follow-up and time management abilities.
  • Ability to stay calm under pressure and handle multiple tasks.
Benefits:

This is an excellent opportunity to develop your career as a customer service professional. You will have the chance to work with a dynamic team and make a real impact on our customers' experiences.

Prior experience in e-commerce, retail, or apparel is highly desirable.

  • Field Service Specialist

    2 days ago

    Salem, Tamil Nadu, India beBeeTechnical Full time ₹ 80,00,000

    Job Title: Service EngineerAs a field service specialist, you will play a pivotal role in enhancing customer satisfaction and improving service delivery efficiency. Your primary objective will be to provide timely and effective on-site support, ensuring the resolution of service issues for installations across various regions.Key Responsibilities:

  • Effective Customer Engagement Specialist

    1 day ago

    Salem, Tamil Nadu, India beBeeRelationship Full time ₹ 1,00,000 - ₹ 1,20,000

    Customer Relationship OpportunityWe are seeking a highly skilled Customer Relationship professional to join our team in Salem, India.About the Role:We require an individual with excellent customer service skills and experience in resolving complaints efficiently.Main Responsibilities:Manage relationships with customers handled by your teamKeep customers...

  • Customer Experience Specialist

    1 day ago

    Salem, Tamil Nadu, India beBeeCustomerExperience Full time ₹ 30,000

    Job Title: Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team.About the Job:As a Customer Experience Specialist, you will be responsible for providing exceptional customer service via chat support.Your primary goal will be to resolve customer inquiries efficiently and effectively while maintaining high...

  • Customer Service Representative

    3 days ago

    Salem, Tamil Nadu, India beBeecustomer Full time ₹ 35,00,000 - ₹ 45,00,000

    About This RoleThis is a full-time on-site position as a Sales and Customer Experience Specialist.

  • Customer Support Specialist

    3 days ago

    Salem, Tamil Nadu, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title:Customer Service SpecialistJob Description:We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Specialist. This role involves handling inbound queries, emails, and calls to resolve issues and provide accurate information.Act as the primary point of contact for clients and users.Handle inbound...

  • Customer Service Liaison

    2 days ago

    Salem, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 1,80,000 - ₹ 2,28,000

    Our organization is seeking a dedicated Customer Support Associate to provide exceptional service to our clients.About the Role:Answer customer inquiries in a timely and professional mannerResolve customer complaints and issues efficientlyCollaborate with internal teams to resolve customer concernsWhat We Offer:A dynamic work environment that fosters growth...

  • Customer Service Representative

    2 days ago

    Salem, Tamil Nadu, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Summary:We are seeking a skilled and results-driven professional to provide exceptional customer service and support through various channels. This role involves initiating outbound calls, engaging in effective communication, and highlighting the value proposition.This includes telephonic selling, consultative selling techniques, and regular follow-ups...

  • SAP Customer Service

    3 hours ago

    Salem, Tamil Nadu, India Talentgigs Full time

    Job Title: Senior ConsultantExperience: 8-10 YearsLocation: Bangalore, Hyderabad, Pune, Chennai, Delhi, MumbaiEmployment Type: Full TimeMode of Work: HybridJob Summary:We are seeking an experienced Senior Consultant for SAP Customer Service (CS) to lead the design, implementation, and support of SAP CS solutions. The ideal candidate will have deep functional...

  • Customer Service Advocate

    4 days ago

    Salem, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer Support Associate Role OverviewAs a Customer Support Associate, you will serve as the primary point of contact for US-based clients. Your role will be to provide exceptional support and ensure a positive customer experience through various communication channels.Key Responsibilities:Respond promptly to client inquiries and provide accurate...

  • Effective Communication Specialist

    4 days ago

    Salem, Tamil Nadu, India beBeeSignLanguage Full time ₹ 45,00,000 - ₹ 75,00,000

    Job Title: Sign Language InterpreterTP is actively hiring a skilled interpreter to facilitate communication between individuals with different language backgrounds.Key Responsibilities:Interpret spoken communication in real-time between Bengali/Nepali/French and English.Ensure accuracy, cultural sensitivity, and tone during interpretation.Collaborate with...