
Marketplace Mastery Professional
5 days ago
Marketplace Mastery Role
We are seeking a highly skilled professional to oversee order processing across multiple e-commerce platforms.
About the Opportunity:
Manage marketplace seller panels for order tracking, cancellations, and status updates. Coordinate daily pickups with courier partners and handle any delivery exceptions. Monitor stock levels, reconcile inventory, and support audits.
Key Responsibilities:
1. Order Processing & Fulfillment
Maintain accurate order records and ensure timely creation of shipping labels and invoices.
2. Marketplace Panel Operations
Navigate seller panels for efficient order management, track shipment status, and update dispatches.
3. Coordination with Courier Partners
Schedule daily pickups, share pickup manifests, and confirm handover of shipments.
4. Stock & Inventory Monitoring
Regularly reconcile inventory on marketplaces with physical stock and notify the supply team in case of low stock alerts.
5. Returns & RTO Handling
Track return orders and RTOs, coordinate with the warehouse team for inspection and restocking, and maintain proper logs for damages and customer complaints.
Required Skills:
1. E-commerce Logistics Knowledge
2. Excel Proficiency
3. Marketplace Navigation
4. Data Entry & Documentation
5. Coordination & Teamwork
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