Operational Excellence Manager
3 days ago
Job Role: Operational Excellence Manager
We are seeking a diligent and proactive operational professional to oversee vendor relationships, ensure timely supply of goods/services, and facilitate smooth operational processes.
Key Responsibilities:
- Act as a single point of contact for vendors and internal teams.
- Manage vendor onboarding, documentation, and compliance checks.
- Ensure timely purchase orders, delivery follow-ups, and payment coordination.
- Monitor vendor performance, SLAs, and escalate issues when required.
- Maintain vendor databases, contracts, and operational records.
- Support procurement team in negotiations and cost optimization.
- Coordinate with finance for invoice processing and payment cycles.
- Assist in preparing MIS reports and operational dashboards.
- Ensure adherence to company policies and quality standards.
Qualifications & Skills:
- Graduate in Business Administration / Supply Chain / Operations (preferred).
- 1–3 years of experience in vendor coordination, operations, or procurement.
- Strong communication and negotiation skills.
- Proficiency in MS Excel, Google Sheets, and ERP tools.
- Ability to multitask, prioritize, and meet deadlines.
- Problem-solving mindset with attention to detail.
What We Offer:
- A dynamic and fast-paced work environment.
- Exposure to end-to-end operations and vendor management.
- Opportunities for growth within the organization.
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