Operational Excellence Leader

8 hours ago

Vadodara, Gujarat, India beBeeExcellence Full time ₹ 1,20,00,000 - ₹ 1,80,00,000
Operational Excellence Leader

**Job Summary:**

We are seeking a seasoned operational leader to spearhead our banqueting and catering services. The ideal candidate will possess exceptional leadership skills, a deep understanding of event operations, and the ability to drive excellence in execution, guest experience, and productivity.

**Key Responsibilities:**

  • Spearhead day-to-day operations for all banquet and catering functions, including planning, execution, and team management.
  • Collaborate with sales, culinary, and service teams to deliver outstanding events—corporate, social, and weddings.
  • Develop and implement Standard Operating Procedures (SOPs) for seamless event logistics, from setup through execution and close-out.
  • Monitor quality standards, guest satisfaction, and service delivery across all events and catering operations.
  • Lead and mentor teams in banqueting, kitchen stewarding, and F&B; recruit, train, and manage departmental staff.
  • Prepare and manage budgets, control costs, and drive efficiencies for maximum profitability.
  • Maintain compliance with health, safety, food handling, and local regulations.
  • Build and nurture client relationships to maximize repeat business and event referrals.
  • Analyze operational metrics and feedback to drive continuous improvements in processes and performance.

**Requirements:**

  • Bachelor's or master's degree in hospitality, hotel management, or related field.
  • Minimum 5+ years' operational leadership experience in banqueting and catering in hotels or high-volume venues.
  • Demonstrated expertise in team management, event operations, and logistical planning.
  • Strong communication, leadership, and problem-solving skills.
  • Proven track record of handling premium events and client satisfaction.
  • Proficient with MS Office, event management systems, and financial controls.

**What We Offer:

This role offers a dynamic work environment, opportunities for professional growth, and the chance to make a real impact on our customers' experiences.

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