HR Support Specialist

1 day ago

Hyderabad, Telangana, India beBeeHRAdvisor Full time ₹ 80,00,000 - ₹ 1,20,00,000

Job Role:

We are seeking an HR Operations Advisor to support regional HR operations tasks and queries. The role plays a pivotal part in enhancing the candidate, employee, and manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining accurate HR data in HR systems, and supporting employee life cycle programs and processes.

Main Responsibilities:

  • Maintains efficient service delivery by ensuring transactional requests and assigned inquiries are completed within Service Level Agreements (SLA) based on priority and complexity.
  • Responds and resolves queries in a timely and accurate manner with employee experience at the core.
  • Ensures Employee HR records are accurately created and/or maintained in HR Systems.
  • Takes ownership to close data administration requests, including follow-up with requestors to collect missing information and/or informing approval requirements.
  • Maintains and follows Desktop Procedures/KB articles defined for every transaction/query.
  • Ensures the Maker-Checker process is followed, and Data Monitoring is done to ensure high-quality data in all HR tools.
  • Works in a highly data-sensitive environment, responsible for protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies.

Requirements and Qualifications:

  • Graduation is required but Post-Graduation will be an advantage.
  • Minimum 3 years' experience in HR Services and any HR.
  • Excellent written and verbal English communication skills.
  • Exposure to Customer Relationship Management tools will be an added advantage.
  • Knowledge of MS tools like SharePoint, Excel, and PowerPoint.
  • Attention to detail and ability to follow guidelines.
  • Ability to maintain highly confidential and sensitive information.
  • Ability to deliver against agreed objectives/service levels.
  • Ability to work effectively in a team and willingness to help others.

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