Customer Service Expert

2 days ago


Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 24,00,000
Customer Service Representative Job Description

This role involves handling customer calls and resolving queries in the first interaction.

  • Meet performance metrics for satisfaction, response time, and effort
  • Log issues accurately, follow up, and suggest improvements
  • Maintain attendance policies and service quality

The ideal candidate should have excellent communication skills and a basic proficiency in Microsoft Office applications. Rotational shifts are involved in this role.

Job Requirements
  • Bachelor's degree in Commerce, Arts, Business Administration, or Science
  • Not eligible for candidates with technical degrees such as Engineering, Computer Applications, or Management


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