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Manager of Operations
3 weeks ago
Job Title: Team Lead
About the RoleThis is a leadership role in an edtech company. The ideal candidate should have strong communication skills, experience in leading and managing teams, as well as a deep understanding of operations.
Key Responsibilities
- Develop and implement operational processes to improve learner outcomes.
- Take ownership of processes, identify gaps, and conduct root cause analysis to close them.
- Drive the success of learners in the Management and Education domain.
- Lead and guide a team of associates and senior associates.
- Collaborate with teams like Content, Delivery, Student Success, Careers, and Corporate Partnerships to deliver results.
Requirements
- Bachelor's or Master's degree from a reputed institute.
- 3+ years of experience in consulting firms, fast-growing startups, or edtech companies.
- Strong problem-solving skills with the ability to identify gaps and drive execution.
- Excellent people skills to work with diverse teams and stakeholders.
- Data-driven mindset with the ability to analyze information and make decisions.
- Prior experience in managing a team of delivery executives (preferably in edtech).
Why This Role Matters
This role involves planning, strategizing, coordinating with stakeholders, managing project timelines, and leading a team of associates and senior associates to ensure smooth program delivery and learner success.
Our Values
We value diversity, equal opportunities for all candidates, and fair hiring practices.
