Store Operations Manager

1 week ago


Dindigul, Tamil Nadu, India beBeeOperations Full time ₹ 8,00,000 - ₹ 15,00,000
Job Title: Store Operations Manager

The purpose of this role is to oversee the successful management of a retail store, ensuring efficient operations and adherence to established guidelines.

  • Manage day-to-day store operations in line with pre-defined standard operating procedures (SOPs), maintaining a consistent look and feel that meets brand standards.
  • Monitor and control inventory levels, conducting regular stock checks to ensure optimal product availability.
  • Oversee visual merchandising efforts, implementing displays and layouts that are appealing and on-brand.
  • Effectively track transactions and budgets for store operations, ensuring cost-effectiveness and meeting financial targets.
  • Implement security measures and loss prevention strategies to safeguard inventory and assets.
Customer Experience:

Promote processes to enhance the overall customer experience, satisfaction, and issue resolution.

Ensure an exceptional in-store customer experience, including product knowledge, assistance, and issue resolution, fostering customer loyalty.

Develop key performance indicators (KPIs) to monitor and evaluate the success of store operations, providing regular reports to senior management.

People Management:

Lead retail staff, providing guidance, coaching, and performance feedback to ensure high-level customer service and sales effectiveness.

Anchoring trainings as required for team member development on product knowledge, sales techniques, and best practices.

Collaborate with central functions such as marketing, finance, and human resources to ensure alignment with broader company policies and maintain integration of in-store and online operations.



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