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Automotive Customer Service Agent
2 weeks ago
This role is for an automotive customer service representative to manage daily customer requests, ensure customer satisfaction, and conduct product sales.
- Maintain a positive and professional demeanor with customers.
- Adhere to communication procedures, guidelines, and policies.
- Collaborate with a team of representatives to find solutions to problems.
Key Skills:
- Customer service experience.
- Automotive repair, parts, and component knowledge.
- Technical or engineering background.
- Proficiency in English.
- Strong analytical and problem-solving abilities.
What You'll Do:
- Manage customer interactions, comments, and complaints.
- Provide feedback to management regarding customer issues.
- Enhance knowledge of products and services.
- Achieve performance targets.
We're looking for someone who can work remotely, adapt to various customer personalities, and maintain a customer-centered approach. If you have the skills and qualifications we're looking for, apply today
