Automotive Career Opportunity

2 weeks ago


Anand, Gujarat, India beBeeExpert Full time ₹ 30,00,000 - ₹ 60,00,000

Vehicle Service Expert

Electro – The Car Diagnose Specialist is a leading premium car workshop, specializing in diagnostics, repairs, and servicing of luxury vehicles like BMW, Mercedes, Porsche, and Mini Cooper. We strive to provide world-class service to our clients.

Job Summary

We are seeking a customer-focused Vehicle Service Expert to be the key point of contact between our customers and the workshop team. The ideal candidate will have excellent communication skills, a passion for cars, and strong organizational ability to manage service schedules, customer follow-ups, and service documentation.

Responsibilities

  1. Greet customers and understand their vehicle service needs.

  2. Provide accurate service estimates and timelines.

  3. Coordinate between customers and technical team to ensure smooth service delivery.

  4. Follow up with customers on service progress and post-service satisfaction.

  5. Maintain accurate service records and manage appointments.

  6. Promote additional services and genuine spare parts when appropriate.

Requirements

  • Minimum 2+ years experience in automotive service advisory role or customer service in automotive industry.
  • Good understanding of German premium car brands (BMW, Mercedes, Porsche, Mini Cooper preferred).
  • Excellent communication and interpersonal skills.
  • Organized, customer-centric, and solution-oriented.
  • Passion for automobiles and eagerness to learn.

Benefits

  • Work in a professional, growth-oriented environment.
  • Opportunity to engage with premium automotive clients.
  • Competitive compensation package and career growth potential.

Why this Role Matters

This role plays a vital part in ensuring our customers receive exceptional service, fostering trust and loyalty towards our brand.



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