Urgent Dispatch Logistics Coordinator

5 days ago


Kanchipuram, Tamil Nadu, India beBeeDispatch Full time ₹ 12,00,000 - ₹ 15,00,000
Job Title: Logistics Coordinator

This role is a key part of our company's operations, responsible for the smooth delivery of tile products to clients and distributors.

Key Responsibilities:
  • Order Fulfilment & Coordination:
    • Review sales orders from the sales team, ensuring accuracy and completeness.
    • Coordinate with the warehouse team to prepare and pack tile orders according to specifications.
    • Schedule dispatch and delivery of products based on customer requirements and priority levels.
    • Ensure proper labelling and documentation for all shipments, including delivery notes, invoices, and packing lists.
  • Logistics Management:
    • Plan and optimize delivery routes to ensure timely and cost-effective transportation of tile products.
    • Coordinate with transportation providers and delivery drivers to arrange vehicle scheduling and dispatch.
    • Monitor real-time status of deliveries and provide updates to the sales team and customers as needed.
    • Handle any logistics issues, such as delays or damages, and take prompt action to resolve them.
  • Inventory Control & Stock Management:
    • Work closely with the inventory team to ensure sufficient stock levels for timely dispatch of orders.
    • Conduct regular checks on dispatched items to prevent discrepancies between inventory records and actual stock.
    • Assist in maintaining accurate records of dispatched orders, returned goods, and damaged products.
    • Update the inventory management system with dispatch details and stock movements.
  • Customer Coordination & Support:
    • Communicate with clients and distributors to confirm delivery schedules and provide updates on order status.
    • Handle customer inquiries related to delivery times, order tracking, and any issues with received products.
    • Collect and process delivery feedback from customers to identify areas for improvement.
    • Collaborate with the sales team to address any customer concerns related to product quality or delivery delays.
  • Documentation & Compliance:
    • Maintain comprehensive records of all dispatched goods, including order details, delivery receipts, and invoices.
    • Ensure all dispatch-related documents are accurate and comply with company policies and legal requirements.
    • Prepare and submit daily and weekly dispatch reports to the Logistics Manager.
    • Coordinate with the finance team for processing payments related to transportation and delivery services.
  • Vehicle & Driver Management:
    • Monitor the condition and availability of company vehicles used for deliveries.
    • Coordinate with drivers to ensure they follow safety protocols, delivery schedules, and company guidelines.
    • Maintain records of vehicle usage, fuel consumption, and maintenance schedules.
    • Assist in arranging regular vehicle maintenance to ensure safe and efficient operations.

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