
Retail Business Operations Manager
1 day ago
The ideal candidate will have a deep understanding of the retail business objectives and staff-related challenges to create strategic recommendations based on this understanding.
You will be the main point of contact for our staffs and sales team.
Main Responsibilities:
- Drive governance on human resource metrics such as staffing, retention, engagement & cost for the business.
- Engage & work with regional managers/territory managers on recruitment, compensation, and employee relations.
- Operate independently to ensure employee satisfaction & development of the team.
- Train, mentor, and lead HR initiatives and best practices for the team.
- Directly interact with store staffs to implement change initiatives related to culture, performance, recognition, and policies.
- Responsible for HR operations, induction, performance management, employee relations, and exit process.
- Coach individual managers on growing management/leadership capabilities.
- Owning/driving HR policies and directives to ensure smooth implementation across the organization.
- Traveling across the country for staff meetings.
Qualifications:
- 3-6 years' of retail relationship experience preferably from large format business;
- Ability to manage big teams;
- Strong communication and interpersonal skills;
- Conversational skills in Hindi and English.
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